Tax Issues Entry System

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About TIES
Register of current issues
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Contacting us
Documenting issues

Contacting us

You can contact us by:

Email – you can email us at: ties@ato.gov.au

Mail - you can write to us at:
TIES, GPO Box 3275, Canberra ACT 2601

Phone – you can call the TIES call centre on:
1300 788 317
Opening hours - 8am to 6pm weekdays.
We are closed on weekends and public holidays.

For advice on how to document your issues, go to the Documenting issues page. Correctly documenting your issue will ensure we have sufficient information to move your issue forward.

Alternatively, you could use the attached issue template.
© Commonwealth of Australia 2008